The Clearing is a tool for running facilitated team reflection sessions. A facilitator or consultant sets up a session; participants complete an anonymous prework survey; once enough responses come in, the platform generates an aggregate summary of insights and a facilitation guide for the facilitator to use.

Participants don't need an account and don't log in. Everything in this section is subject to the data handling described in our Privacy Policy, which forms part of these terms.

You agree not to use The Clearing to:

collect, or attempt to collect, identifying information about a participant from their responses; attempt to bypass the platform's participant anonymity or access controls; use the platform to make decisions about, discipline, or take adverse action against a specific individual based on their individual response, which the platform is not designed to permit in any case; upload unlawful, defamatory or harassing content into any free-text field; attempt to reverse engineer, scrape, or interfere with the platform's operation or security; or use the platform in a way that breaches any law applicable to you or your organisation.

The Clearing is a reflection and facilitation tool, not a whistleblower, grievance, safety or incident reporting channel. We don't monitor free-text responses for signs of harm, and nothing submitted through the platform is guaranteed to reach anyone able to act on it. If you or a participant needs to report something that requires action, use your organisation's own formal reporting channels, not this platform. We accept no responsibility for anything submitted through the platform not being acted on.

You and your participants retain ownership of anything submitted into The Clearing. By submitting content, you give us the licence we need to store, process and use it to operate the service, including generating aggregate insights, as described in our Privacy Policy.

You and your participants retain ownership of anything submitted into The Clearing. By submitting content, you give us the licence we need to store, process and use it to operate the service, including generating aggregate insights, as described in our Privacy Policy.

The aggregate insights and facilitation guide generated for your session are yours. You can use, save, print and share them within your organisation without restriction, including after your account is closed.

What we retain is the underlying system that produces them: the prework question set, the analysis method, the AI prompts, and the guide's template and format. Owning your insights doesn't give you rights to that system, and you may not extract, copy or reuse it to build a similar tool, consistent with the intellectual property terms in section 8.

We don't claim ownership of your organisation's data, and we don't use it for any purpose beyond delivering the service to you, generating the aggregate insights the platform is built to produce, and the limited quality assurance access described in our Privacy Policy.

Aggregate insights and facilitation guides are generated using third-party AI language models, as described in our Privacy Policy. This output is intended to support, not replace, a facilitator's own judgment. We don't guarantee the output is complete, accurate, or fit for any particular decision, and you're responsible for how you and your organisation act on it.

The Clearing's software, design, and the Second Look Advisory brand and materials, are owned by us or our licensors. Nothing in these terms transfers any of that ownership to you. You may not copy, resell, or build a competing product from the platform.

The Clearing is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we don't warrant that the platform will be uninterrupted, error-free, or that any AI-generated output will be accurate or complete. Nothing in these terms excludes any guarantee, warranty or right that cannot lawfully be excluded, including under the Australian Consumer Law.

To the maximum extent permitted by law, our total liability to you arising out of or in connection with The Clearing or these terms, whether in contract, tort or otherwise, is limited to the amount you paid us for the service in the 12 months before the event giving rise to the claim. We're not liable for indirect, consequential or special loss, including loss of profits, data, or business opportunity.

Nothing in this section limits liability that can't lawfully be limited, or excludes rights you have under the Australian Consumer Law.

You can stop using The Clearing, or close your account, at any time. We may suspend or terminate access for breach of these terms, on reasonable notice for any other reason, or immediately where we reasonably believe it's necessary to protect the platform, participants or other clients.

On termination, data is handled according to the retention schedule in our Privacy Policy; you can also request earlier deletion.

Item descrWe may update these terms from time to time. We'll update the date at the top of this page, and for material changes, we'll take reasonable steps to let current account holders and clients know. Continued use of The Clearing after a change takes effect means you accept the updated terms.iption

These terms are governed by the law of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.

Second Look Advisory (ABN 38 101 747 913). Get in touch via abigail@secondlookadvisory.com